Terms of Service
Awesome Pawsome Mascots reserves the right to modify the ToS under this website. You are responsible for regularly reviewing these terms and conditions. By placing a commission, you indicate that you agree to be bound by these terms. If you do not agree to these terms, do not contact us for a commission. Awesome Pawsome Mascots reserves the right to change, modify, add or delete a portion or all of these Terms of Service at any time.
You must be at least 18-years-old to commission Awesome Pawsome Mascots.
If you are under 18, you need a parent or guardian to contact us in regards to a costume commission. Communication and payments must be with the parent or guardian only.
Any messages upon agreement shared with Awesome Pawsome Mascots is a binding contract between Awesome Pawsome Mascots and the customer. Awesome Pawsome Mascots will reply to emails, but if extenuating circumstances come up, it can take up to 1-2 months to respond. Awesome Pawsome Mascots does not guarantee to reply on any sort of social media such as Facebook, Twitter, etc.
A deposit of 50% is required to begin a head, partial or full costume commission. All deposits are NON-REFUNDABLE.
Payments must be made at least once per month. Payments must be no less than $100 per month. Failure to pay the minimum $100 per month will put the commission on hold. Work on the costume will not continue until the minimum $100 is received for the month. If three months pass with no $100 payments per month, the commission will be cancelled and the customer will only receive a refund of what they paid after the non-refundable deposit.
Full payment must be sent upon completion of the costume. The costume will not be sent to you until full payment is received. If the final payment is not sent 2 weeks after completion, the customer will NOT be entitled to a refund. The customer is entitled to a refund if they receive a product that needs repairs due to the fault of Awesome Pawsome Mascots. The customer must send the costume back for repairs or a refund. We will not send the costume back once a refund is given. The customer is responsible for shipping costs if they send the costume back.
Awesome Pawsome Mascots will repair the costume if needed (again, if its at the fault of the company) and send it back at no extra cost to the customer.
If the costume is lost or damaged during transit, Awesome Pawsome Mascots is not liable. A claim should be filed to the shipping company instead.
Awesome Pawsome Mascots has the right to modify the costume and re-sell it if final payment is not received even if the customer is not entitled to a refund.
All prices do not include shipping costs to customers unless stated by Awesome Pawsome Mascots.
Absolutely no deadline is guaranteed. Awesome Pawsome Mascots may be subject to delays due to out of stock materials, equipment failures, illness or other extenuating circumstances.
The customer is responsible for all measurements to be accurate.
If the costume appears to have been handled improperly or abused, it will not be repaired and no refund will be given. The item will be sent back at the customer's expense. If the costume has been worn prior to returning, it must be cleaned before being sent for repairs. Awesome Pawsome Mascots will not work on dirty or soiled costumes and the product will be sent back at the customer's expense.
Awesome Pawsome Mascots reserves the right to cancel any commission at any time if the customer is rude, threatening or unreasonable.
Once the customer's order has been made and materials have been paid, absolutely no changes will be made unless it is to simplify the design. The customer needs to provide correct reference work.
The customer can cancel a costume commission before work has begun but the deposit is still not refundable.
Awesome Pawsome Mascots reserves the right to refuse certain commissions such as characters that may be too complex for the company to make satisfactorily, stylistic differences and more. We will always inform the customer as to why the commission was refused.
Awesome Pawsome Mascots is a small private business that works at home. As an allergy warning, there are cats in the home. We try our best to keep the cats from direct contact in the work room. There is no guarantee the costume will be allergen free.
You must be at least 18-years-old to commission Awesome Pawsome Mascots.
If you are under 18, you need a parent or guardian to contact us in regards to a costume commission. Communication and payments must be with the parent or guardian only.
Any messages upon agreement shared with Awesome Pawsome Mascots is a binding contract between Awesome Pawsome Mascots and the customer. Awesome Pawsome Mascots will reply to emails, but if extenuating circumstances come up, it can take up to 1-2 months to respond. Awesome Pawsome Mascots does not guarantee to reply on any sort of social media such as Facebook, Twitter, etc.
A deposit of 50% is required to begin a head, partial or full costume commission. All deposits are NON-REFUNDABLE.
Payments must be made at least once per month. Payments must be no less than $100 per month. Failure to pay the minimum $100 per month will put the commission on hold. Work on the costume will not continue until the minimum $100 is received for the month. If three months pass with no $100 payments per month, the commission will be cancelled and the customer will only receive a refund of what they paid after the non-refundable deposit.
Full payment must be sent upon completion of the costume. The costume will not be sent to you until full payment is received. If the final payment is not sent 2 weeks after completion, the customer will NOT be entitled to a refund. The customer is entitled to a refund if they receive a product that needs repairs due to the fault of Awesome Pawsome Mascots. The customer must send the costume back for repairs or a refund. We will not send the costume back once a refund is given. The customer is responsible for shipping costs if they send the costume back.
Awesome Pawsome Mascots will repair the costume if needed (again, if its at the fault of the company) and send it back at no extra cost to the customer.
If the costume is lost or damaged during transit, Awesome Pawsome Mascots is not liable. A claim should be filed to the shipping company instead.
Awesome Pawsome Mascots has the right to modify the costume and re-sell it if final payment is not received even if the customer is not entitled to a refund.
All prices do not include shipping costs to customers unless stated by Awesome Pawsome Mascots.
Absolutely no deadline is guaranteed. Awesome Pawsome Mascots may be subject to delays due to out of stock materials, equipment failures, illness or other extenuating circumstances.
The customer is responsible for all measurements to be accurate.
If the costume appears to have been handled improperly or abused, it will not be repaired and no refund will be given. The item will be sent back at the customer's expense. If the costume has been worn prior to returning, it must be cleaned before being sent for repairs. Awesome Pawsome Mascots will not work on dirty or soiled costumes and the product will be sent back at the customer's expense.
Awesome Pawsome Mascots reserves the right to cancel any commission at any time if the customer is rude, threatening or unreasonable.
Once the customer's order has been made and materials have been paid, absolutely no changes will be made unless it is to simplify the design. The customer needs to provide correct reference work.
The customer can cancel a costume commission before work has begun but the deposit is still not refundable.
Awesome Pawsome Mascots reserves the right to refuse certain commissions such as characters that may be too complex for the company to make satisfactorily, stylistic differences and more. We will always inform the customer as to why the commission was refused.
Awesome Pawsome Mascots is a small private business that works at home. As an allergy warning, there are cats in the home. We try our best to keep the cats from direct contact in the work room. There is no guarantee the costume will be allergen free.